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• Support for Handheld Devices

• Purchase of Handheld Devices

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OIT provides  Blackberry service for Outlook Exchange users.  BlackBerry services enable people to have access to their Exchange mail and calendaring information in real time, whenever they need it. 

Although the BlackBerry is the preferred PDA, WWS Computing Services does provide support for the iPhone.

• iPhone software v2.0 supports push delivery for email, calendar and contacts for Exchange accounts
• iPhone fetches email at set intervals from IMAP accounts
• iTunes is used for synchronizing data over USB connections. Calendar and contacts are synchronized with Outlook (Windows), or Entourage, Apple iCal or Apple Address Book (Mac) over a USB cable when not using an Exchange account.

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Faculty -- According to the Dean of the Faculty's Office Guidelines, faculty members must have approval from the Department Chair  to charge a BlackBerry  or iPhone to a research account. The portion of the monthly connection fee that relates to personal use must be paid by the individual. The device remains the property of the University.

Once the purchase has been approved, please contact the WWS Help Desk to purchase the device.  All purchases must be made by the Computing Services Office.

Administrators - The BlackBerry unit and services will be provided to senior level administrators with a demonstrated need. The portion of the monthly connection fee that relates to personal use must be paid by the individual. The device remains the property of the University. Requests should come from the Supervising manager to the Associate Dean for Operations.

All purchases will be the standard configurations and models recommended and supported by WWS Computing Services.  The BlackBerry must be purchased through the Computing Services Office and it  must be replaced when it falls below the minimum hardware standard.