WWSCS supports faculty and staff machines that were purchased with University funds. WWSCS staff can offer advice, but will not work on equipment that was purchased by staff members with personal funds. However, there are University resources available to faculty and staff with personal equipment.

If you need assistance with installing any of these software packages, OIT provides support for staff members’ personal computers at the Solutions Center in the Frist Campus Center. It is a working lab (no appointments needed) where consultants offer computing services from software diagnostics to hardware support. Open hours: Monday - Friday from 9:00 a.m. - 5:00 p.m., with the last check-in at 3:00 p.m. (to insure all problems are resolved by end of day); Room 112 Frist.

If you are using your laptop on campus regularly, it should be registered in the campus host database. Please fill out the Laptop Registration form and WWS Computing will register it for you. If you are only using your laptop occasionally (up to seven days a month), you can use the Visitor Wireless Service.

OIT has negotiated a campus-wide site license with Symantec for their product Symantec AntiVirus (Corporate Edition version 10.1.5.5000 for Windows and Symantec version 10 for Mac OS X) to provide the University community a pro-active means of battling computer viruses. The software is free to all faculty, staff, and students. The university-licensed SAV must be removed from a faculty or staff home computer or laptop when the individual leaves the employ of Princeton. For information on obtaining and installing the software please see SAV.

TSM is a network-based backup service available to faculty, staff, and graduate students. Personal work documents workstations will be backed up at no charge and with no limit on size. The university-licensed TSM must be removed from a faculty or staff home computer or laptop when the individual leaves the employ of Princeton. For more information on obtaining and installing the software, see TSM.

Under our current Microsoft Campus Agreement contract, faculty and staff have home use rights (on non-institutional machines) for work-related purposes only and not for personal use, for FrontPage, Office, Publisher, Visual Studio Professional, and all operating system upgrades (excluding server). Home use rights end for all programs once employment ceases, and all software will have to be deinstalled. A MS Home Use Form must be signed agreeing to this before software may be installed on non-institutional machines. The form is available on the Software Sales web page. See KB 9416 -- How to Obtain Microsoft Office Software

The form must be returned to Software Sales, 113 Frist Campus Center.